[Resolved] CPP Group India — mobile claim | |||
I vivek kumar my policy no is im2238298 and claim no is 4048302. I submitted all the documents by mail or courier also. They are not intimate single time if i call to customers care they told me to send another pic of mobile with imei no again i send it by mail or courier after submitting all the documents. I call lots of time to customer care they told me to wait for updating of claim status. If i call another time they told me due to late submission of documents your claim is rejected. Now i can't understand what is this totally unfair. Was this information helpful? | |||
Dec 2, 2019 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 29/10/2019 for your membership IM2238298 . We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
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+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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IT WAS INSURED IN YOUR CONCERN.
MEMBERSHIP NO IS IM 2855277
MANY attempt failed to replace the damaged mobile .
egarly await your response.