[Resolved]  CPP Group India — mobile claim related

Address:	Thane, Maharashtra, 421302
Website:	I m Bharat R. Patil.my memberships id IM0440256.my claim is rejected because original estimate lette

I m Bharat R. Patil.my memberships id IM0440256.my claim is rejected because original estimate letter late received.hows that possible i send all documents like my oppo mobile charger ear phones, original bill, adhar card, pan card, and all other documents with estimate letter as the date of 3 th april 2018 .i already received this document from oppo service center thane and immediately send fonesafe haryana office.
then i call customer service but they will ans to me ur claim is under process no any call or msg or mailfrom our side to more about my claims...i call every time they ans same ..i will send original estimate letter 3 time to haryana office but they told me i cant receive ur estimate letters... how's that possible..then i send 18 th of may once again this document then 5 days letter his reply to me ur estimate letter is copy ... because the estimate letter some parts inf in written..then i mail cpp india and cc to oppo service center thane...its all process and finally our ans is my claim is rejected...why ans me why ...i received estimate letter exact time and send it ..how can possible my claims was rejected my documents was not fake its real and all information should be correct...ans me immediately.i will complaint consumer courts.