[Resolved] CPP Group India — mobile phone insurance

Akash Panchbudhe

from Chandigarh, Chandigarh

Address:

Nagpur, Maharashtra, 440002

This company cpp india is doing such a fraud of rejecting claim of the genuine customer by giving lame excuses. I have submitted all the relevant doucments by courier to their gurgaon office by spending my own money of more than 800rs to send the requested document.

Terrible experience of buying a fonesafe classic policy from cpp india. After submitting all the relevant documents as requested for getting claim the team has cancelled the claim. Membership no. 2346358 claim ref no. 4003922

I have spent the 13897 inr in repairing the mobile thinking that i will get the insurance claim for this as it was a genuine case of screen damage and the insurance policy is giving the cover for it.

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Sep 20, 2019

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 08/05/2018 for your membership .

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team