[Resolved] CPP Group India — My refund is not yet credited to my SBI card
A
Anokhe Lal Saxena
Mar 11, 2022
Mar 13, 2022
This thread was updated on Mar 13, 2022
I want to inform that when I applied for the SBI Credit card I got call for verification of my details but the person who is on the call i.e the representative of the SBI cards had Booked a CPP Plan of Rs.3199.I don't know much about that things and i thought that it was a part of the procedure.But when I realise that they have made me fool then immediately I cancelled the plan on the same day by calling to CPP Assistant helpline number(+91 [protected]) I told all the things that happened with me with the Customer Care Executive of CPP Assistant and Services they told me that don't worry you are eligible for full refund and your amount will be credited in your SBI Credit Card within 7 working days.When 7 days passed i call back to them they told that check your Statement but still the amount is not credited to my Credit card I informed to them they told me to wait for some time .But till not i.e 11 th March, 2022. I am constantly calling to both CPP Customer care and with SBI CARDS customer care also But they both said said we have highlighted your issue and your refund amount will be given back to you very soon.I am very Disappointed with SBI Cards And CPP Customer Care.I have cancelled my plan on that day when it was book on 17 th Feb, 2022.I want to give last warning to both SBI card and CPP Assistant and Services if they didn't give my money back then I will go in a legal manner and fill a PIL against them in the Consumer Court.
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Apr 14, 2022
Complaint marked as Resolved
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2022
CPP Group India Customer Care's response Dear Customer,
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
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