[Resolved]  CPP Group India — non receipt of refund of 3199 on cancellation of cpp plan on sbi credit card

I was enrolled in cpp plan amounting to 3199 with membership no iaa082334 but i cancelled the plan on 6 sep and received a mail from cpp end stating the cancellation and refund to be processed within 7 working days. But since then 15 days have passed no such refund has reflected in my account but they are saying they processed the refund on 7 sep itself but not giving me any transaction or refund reference no also sent them my last statement and transaction history till date through mail. Kindly take notice and hoping for a quick resolution.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2020
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2020
CPP Group India Customer Care's response
Dear Customer,

We hope your query related to CPP has been successfully resolved.

Regards,
CPP Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CPP Group India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    87%
    Complaints
    463
    Pending
    45
    Resolved
    391
    CPP Group India Phone
    +91 92 1244 4000
    CPP Group India Address
    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
    View all CPP Group India contact information