[Resolved] CPP Group India — Please cancel my subscription.

[Resolved] CPP Group India — Please cancel my subscription.

G gjjagadeesh

In initial year, cpp team called and i approved for the transaction. But, on the next year, they automatically deducted rs.1699 without my approval. When i called helpdesk and asked for refund, they are telling this can be done only after lockdown. Only god knows when lockdown will be removed. Until then, they are not going to cancel membership. Please provide option how to cancel and refund the transaction. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved CPP Group India customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. CPP Group India customer support has been notified about the posted complaint. Verified Support Jul 09, 2020 CPP Group India Customer Care's response Dear Customer, We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team Jul 09, 2020 Updated by gjjagadeesh Someone from CPP customer care called and asking to provide full credit card details (including card expire details and CVV) to revert the transaction. Is it safe to provide details Verified Support Jul 19, 2020 CPP Group India Customer Care's response Dear Customer, We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team
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