[Resolved]  CPP Group India — problem not resolved

Address:Bhilwara, Rajasthan, 311601

I apply pan replacement. And i forwarded the docs through dtdc courier. Tracking status show the delivery on 13 th november. I called cpp assistant customer care if my parcel were delivered. They told me to wait 20 day. And they assured me not to worry and told that your parcel may be delivered. Still they told me to wait for 20 days. After 20 days when i called they told me that we didn't received your docs. What is this yaar. You have to told me earlier when i called 3 or 4 time before. Still after 20 days they asked me to provide me tracking slip. I couldn't provide slip (It lost). So they asked me to provide tracking number which i provide them. They told me to wait for 48 hours. After 48 hours when i called them they told me to email tracking number. Why didn't you told me this before. Just wasting my time again and again.
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Jan 11, 2019
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
CPP Group India Customer Care's response
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team
Complaint comments 

Comments

they are like that only simply cheating people and wasting peoples time.

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