[Resolved] CPP Group India — Refund not processed even after cancelling the CPP plan

[Resolved] CPP Group India — Refund not processed even after cancelling the CPP plan

H Himanshu10041996 Dec 24, 2021 Jan 10, 2022 This thread was updated on Jan 10, 2022

My membership id is IAD121931. I was sold the membership using false claims that this plan was required otherwise I wont get my credit card, upon inquiring about the plan the customer care executive straight up lied and was rude. However after knowing the truth i cancelled my plan, however i have not yet received my money back. Process this request otherwise, i will go through the legal route . Was this information helpful? No (1) Yes (0)
Jan 18, 2022 Complaint marked as Resolved Refund is issued CPP Group India customer support has been notified about the posted complaint. Dec 31, 2021 Updated by Himanshu10041996 Pathetic service from SBI CPP. Wont take any of their services in the future. You know something is seriously messed up when you cant differentiate between a fraud company and CPP. I have called CPP CUSTOMER service for 10 times now without any help. Every time they deflect the question and put it on the CUSTOMERs themselves, like it was their fault to trust CPP, which in hindsight truly was. Attaching my account statement to prove that you bunch of ### are lying and are just interested in cheating CUSTOMERs by giving them false claims and robbing them of their hard earned money. Verified Support Dec 31, 2021 CPP Group India Customer Care's response Dear Customer, We hope your query related to CPP has been successfully resolved. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team Jan 02, 2022 Updated by Himanshu10041996 I did not get the refund yet. Attaching the account statement for reference Jan 02, 2022 Updated by Himanshu10041996 Please dont post comments just for the sake of replying so that you look good on this platform. Solve customers query first and then reply. Learn some basic ethics of business. Jan 02, 2022 Updated by Himanshu10041996 Worst experience of customer service that i have seen in a long time. Just pathetic!! Jan 05, 2022 Updated by Himanshu10041996 Fraud company, doesnt care about customer service at all. Wont be using any CPP features going forward. Atleast have the guts to tell me when will i get my refund. Cheating customer of their hard earned money. Not replying properly on the call. Is this is how you guys have setup your customer service devision. Verified Support Jan 10, 2022 CPP Group India Customer Care's response Dear Customer, We hope your query related to CPP has been successfully resolved. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team
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