[Resolved] CPP Group India — Request for cancellation of membership and refund of fee | |
With reference to the captioned subject I, Sujata Pradhan wish to inform that I have several communications with you regarding cancellation of my membership over mail and telephonic conversation. Though I am informed by your customer care executive that my membership has already been cancelled, the refund amount has not been received in my account yet. Today I was informed by your customer support that no amount has been debited from my account and CPP had not received any amount from me. I was asked to produce any kind of proof of the payment. I am enclosing herewith my credit card account statement as a proof of payment to CPP and requesting you to make the refund at the earliest. Thanking you Yours Faithfully Sujata Pradhan Membership No IAC825913 Mob no. [protected] e mail: [protected]@gmail.com Was this information helpful? | |
Jan 15, 2022 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support Dec 15, 2021 CPP Group India Customer Care's response Dear Customer, We hope your query related to CPP has been successfully resolved. Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Regards CPP Team | |
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+91 92 1244 4000
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
After lodging a complain in "INDIAN CONSUMER COMPLAINTS FORUM" CPP India refunded only Rs. 949.50/- where as an amount of Rs. 1899/- was debited from my account. CPP India did not refund the full amount although I have requested for cancellation of my membership within 15 days of issuance of membership.
Debited amount Rs. 1899/-
Refunded amount Rs. 949.50/-
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards
CPP Team