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[Resolved]  CPP Group India — Sony Led Tv

My Name is Mr. Jagdish. I am writing a complaint about my sony led TV in which I take EMI from your company on 5/11/2018. with member ship number : AC1883843. My TV is not working properly as only sound is comming and the screen is totally black and unwanted noise is comming.

Model number : KLV-32R202FIN[protected]
Serial No. : 8079498

Hope you help me out as soon as possible.
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Aug 11, 2021
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
May 29, 2021
CPP Group India Customer Care's response Dear Customer,

We hope your query related to CPP has been successfully resolved.

Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance .

Regards
CPP Team
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Comments

No, Not yet my issue has been resolved your company is just extending days saying tomorrow your issue will be resolved and again when I call them they say same words.

I don't think so your company service is too good to resolve my issue. I had registered complaint many days ago but no action is taken. Your officer name as Mr. Vishal in noida they said the technician will come today itself on 1/06/2021 but till yet no one came. Also your company is saying to talk with Sony TV and ask them to solve the issue why should I call them I had registered complaint to your company now the headache is yours not mine.

Try to solve my issue as soon as possible.
Reply
CPP Group India Customer Care's response, Jun 9, 2021
Verified Support
Dear Customer,

We hope your query related to CPP has been successfully resolved.

Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030 for any further assistance .

Regards
CPP Team

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