[Resolved]  CPP Group India — Unable to know the status of my mobile for more than a month

Hi Team,

I am Mohamed Hassan from Pondicherry, Bajaj has forcefully registered the Cpp mobile protect while purchasing mobile from Bajaj Emi plan, Recently my mobile got damaged and myself called the customer care and registered for claim and they have taken my mobile from my home as Home pickup and they have taken exactly 1 and half months to deliver my mobile after the continuous follow ups and within few days display came out from the mobile panel, Reported the same to Samsung service center and they claimed that the display is duplicate.
So I have raised the concern regarding the duplicate display and again they took my mobile from my mobile, It’s Been more than a month and didn’t get any updates from them and when I contact customer care, they simply disconnecting my call by saying many reasons.
This is an humble request to Bajaj and Cpp, Please hand over my mobile to me with by replacing the original display
Don’t waste the customer time on calling your customer care daily, I literally awaited daily 1 or 2 hours in call to get the improper reasons from your service executives,

My policy Number : IM6890973