Address: | 365,New Basti,Lallapura,Sabun Godam,Meerut, Meerut, Uttar Pradesh, 250002 |
Hi,
My name is dinesh verma. I have been charged for an cpp plan for a credit card which was already placed with a cancellation requested. The card is already cancelled now but cpp is still active.
I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number and they said that they can only provide me 50% of the refund as per the policy. I am very shocked from this treatment, how can somebody just charge any amount from my card without my approval and then refuse to refund it.
They said that they have sent me a welcome kit and renewal letter, but as per this day, i have not received anything or i would have canceled this at that very instant.
I even asked them for any official proof that they might have for my consent/ approval to register for this service, but they said that they do not have the authority for the same. How can a corporate not take responsibility for their action.
This is the way they intend to run their business by embezzling money from random people and then refusing to refund it, i am going to raise this issue here in consumer forum.
Thank you
Dinesh verma
Policy no-ia7043954 Was this information helpful? |
I have recieved complete details about the plan you have sent to me.It does not suit my requirements .Hence i request you to cancel my subscription for this policy membership.
my details are as given below
membership no. IA7441379
as per your policy please cancel it immediately
Regards,
Ananta Misal