[Resolved]  CPP India — Doing fraud with the customer

Address:	560037
Website:	india.cppdirect.com

This is prabhat kumar from bangalore. I saw an entry for rs 1499 in my statement for the card number for cpp protection. I would like to mention that i have registered for the service but after few days i have called to the customer care and inform them to deactivate it, and now i am really shocked to see that amount will be debited from my card without my consent/approval. I have called up their customer service number and they said that they can only provide me 50% of the refund as per the policy. I am very shocked from this treatment. They have also accepted that it was their fault but still they are providing only 50% refund, this is not the good way to treat the customer

I didn't got any welcome kit from there side as per this day, i have not received anything or i would have canceled this at that very instant. Also as i mentioned that i have previously cancelled for the service but still they have charged me for the service and deducted the amount from my credit card.

I have complained for the same to the concerned department but they are refusing to provide the refund, my complaint number is[protected].

This is the way they intend to run their business by embezzling money from random people and then refusing to refund it, i am going to raise this in the appropriate platforms and forums and make sure their fraud gets noticed by the common public.

Please in the future beware of any phone calls from cpp, claiming to provide insurance, even if you decline, they will still register you for that service, keep checking your statements very carefully for any such entries.