[Resolved] CPP India — Fraud transaction with my sbi card - [protected], i contact cpp from last three days not satisfactory answers from cpp staff. | |||
I registered complaint to cpp india on 26/11/2016 but still not received claimed form or dispute reference no.from cpp india, I pay Rs.1599/- for security of credit card but cpp staff, cannot be helpful to cardholder .Plz help me out from these disputes and given fluent n satisfactory service, I could not received any satisfactory reply n service from cpp india, My membership id is IA1713117 and my contact no.[protected], Plz return my suspicious transaction refund amount asap. When customer received cpp india plan at that time this staff doing good service, But when time to refund the fraud amount, provide THIRD CLASS SERVICE FROM CPP INDIA STAFF. Regards, Abhimanyu Contact-[protected] Was this information helpful? | |||
Mar 14, 2018 Complaint marked as Resolved Verified Support Feb 05, 2018 CPP Group India Customer Care's response Dear Customer, We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
2 Comments | |||
Comments
Its a mobile phone insurance company my phone lost any where so i claim this but they did not forward my complaint i have already submitted my documents
Reply
I have purchased CPP (Card protection plan) through ICICI Bank website, and it is successfully transferred to CPP team, but these guys are denying and not providing any info and even did not replied email marked to them even after several follow up.
CPP Group India Customer Care's response, Feb 23, 2018
Verified Support
Dear Customer,
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards,
CPP Team
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards,
CPP Team
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