[Resolved]  CPP India — Fraudulent company

Address:Chennai, Tamil Nadu, 600045
Website:india.cppdirect.com

Hi
I am balaji from chennai last year i got cpp plan.
On december during the cyclone i had lost my wallet and then somebody misused my creditcard on amazon.com.
I have raised the claim and submitted all the documents.
After calling them for many times i recieved acknowledgement for my documents
After 20 days again i called they said 3 documents are pending.
But i have sent them in the first go itself.

Now after sending those documents they say claim got rejected due to late submission.
I have all call and mail proofs that no communication has been made.

I want to take this leagally i already asked my friends to cancel the membership.
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Mar 4, 2018
Complaint marked as Resolved 
Verified Support
Feb 01, 2018
CPP Group India Customer Care's response
Dear Customer,

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
Complaint comments 

Comments

Dear Sri Balaji Avinash Varma,

File a complaint against them in consumer court to find some result.

Anguraj
Hi All,
The CPP India (Fone Safe) - HDFC ERGO 3rd party insurance company is not ready to provide my claims money even after submitting all the documents and the damaged phone as well.

Need help to get the claim money from them at the earliest.
CPP Group India Customer Care's response, Feb 27, 2018
Verified Support
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team
DEAR SIR
CPP IA 0202057 DESPATCHED THROUGH DARTMAIL AWB NO 72516562 ON 03/03/2010 NOT YET RECEIVED. PLEASE RESPOND WITH DETAILS.

ASHWANI KUMAR
CPP Group India Customer Care's response, Feb 26, 2018
Verified Support
Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IA0202057, however, we have not been able to connect with you.

Request you to please contact us on our 24 hour helpline numbers –1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for your query related to CPP Card Protection Plan.

Assuring you of our best services at all times.

Regards,
CPP Team
i have a cpp fonesafe plan im1616261 . i will register a claim but after upload it shows unreadable data cpp is fraud dont buy cpp fonesafe claim

SARATH VR's reply, Oct 2, 2018
custmer name is sethulakshmi md
CPP Group India Customer Care's response, Dec 14, 2018
Verified Support
Dear Customer,

This communication is with reference to our discussion on 14/12/2018 for your membership IM1616261.

We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

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    Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42, Gurgaon, Haryana, India - 122002
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