[Resolved]  Crafts Villa — not refunded yet it's about more than 6 months

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

Sqi orderd for an indian choli for 550 rupees sthey send a very low quality product of 200 then they informed me to resend the product through postal service (Postal charges from the customer 140) they promised they refund all togeter 700. I contacted them several times they said they refunded it after 3 months bt my accont in state bank they said no amount credited to my account from craftsvilla. I it is a complete case of cheating. Their idea is first receive money on cod then give low quality complain product because of this customer will resend it for refund using their own money. Company will get both the product and price to. For shipping courier all together product cost 399.. But i given 700. Bt lost both product and money.
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Aug 20, 2017
Complaint marked as Resolved 
Verified Support
Jul 20, 2017
CraftsVilla.com Customer Care's response
Hi Sreejasivan,

Sorry to hear that !

Request you to please help us with your order/shipment number. We will get back to you at the earliest.

Regards,
Craftsvilla Happiness Team
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    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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