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CraftsVilla.com — no update on product

Hi,

Sub: no update on product.

We purchased one dress material on (20/03/2018 craftsvilla.com-ibibo in 696.00). Till now i did not receive any update regarding the product.

But we paid money through credit card, money also debited.

Mentioned in highlights, that you able to deliver with in 5 days max in india.
We waited for 6 days still we unable to see track details and any conformation.
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    CraftsVilla.com
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    1150
    Pending
    153
    Resolved
    265
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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