[Resolved]  CraftsVilla.com — return black saree & send brown saree

Dear sir/ mam,
I have ordered craftsvilla brown banarsi silk
Woven partywear saree with unstitched blouse material but received black banarsi saree so i want to return the black saree & want brown saree if possible or if it is out of stock then kindly refund. My order no. Is[protected] ship date:30/01/2019, ecomexpress cod from yadu nandan fashion,[protected],[protected], jai radhe market near shreeja market, ring road, surat, gujrat. Kindly provide speedy & fast return & exchange as i had a important function to attend.
Arpita
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Mar 11, 2019
Complaint marked as Resolved 
Verified Support
Feb 07, 2019
CraftsVilla.com Customer Care's response
Dear Arpita,

Sorry about the unpleasant experience you had with the purchase, this was never intended. We have easy return and refund policy if you do not like the product that you get or if it has any damage or defect. Please see details https://www.craftsvilla.com/shipping-artisans-designers/

Regards,
Team Craftsvilla
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