[Resolved]  CraftsVilla — order ki gayi saree nahi mili. aur delivery ka message aa gaya

Address:Kanpur, Uttar Pradesh, 208001
Website:गूगल

महोदय जी,
मैंने क्राफ्ट्सविला कंपनी से साड़ी आर्डर की थी 18 अगस्त को ।आर्डर का होने का मैसेज आया था । बाद में आज 23 अगस्त को डेलिवरी हो जाने का मैसेज आया। जब्कि मुझे मेरे पार्सल मिला ही नही। फ़ेडेक्स कूरियर से डिलीवरी होना था। मैं सिविल लाइन्स निवासी हु। क्राफ्ट्सविला से मेरा आर्डर संख्या[protected] है। और शिपमेंट संख्या[protected] तथा ट्रैकिंग संख्या[protected] था। कृपया मेरी शिकायत दर्ज कर मेरी सहायता करें।
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Sep 25, 2017
Complaint marked as Resolved 
Aug 23, 2017
Updated by Rinu Deb
maine apne debit card se saree ka payment kar diya tha. Or saree deliver nahi hui craftvilla se
Verified Support
Aug 25, 2017
CraftsVilla.com Customer Care's response
Hi Rinu,

Regret the inconvenience caused.

Shipment #[protected]

As per our records, we have already initiated the refund against the order amount. Hence, request you to check your bank once for the same.

Note:- For prepaid order, kindly check your account through which the payment was made.

Regards,
Craftsvilla Happiness Team
Verified Support
Aug 25, 2017
CraftsVilla.com Customer Care's response
Hi Rinu,

Regret the inconvenience caused.

Shipment #[protected]

As per our records, we have already initiated the refund against the order amount. Hence, request you to please check with your bank once for the same.

Note:- For prepaid order, kindly check your account through which the payment was made.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Comments

I ordered saree but colour is so different, so I returned but yet I didn't. Receive any refund and also like some another product but how can I added my last payment in this new item so reply me soon

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