[Resolved] CraftsVilla.com — Fraud company i have not received my refund after 1 month | |||||
Now it's clear to me - craftsvilla is a fake company and they have blind and deaf people in their company i have provided you my bank passbook screenshot with bank details written in email many times to refund my amount but even after 1 month i am still getting email that your bank details does not match and we are not able to refund amount... are you guys can't see screenshot or please tell me frankly if you are not interested to return my amount as i have purchased product on 23 february means 1 month before and returned the same product due to cheap quality but i am still struggling to get my money back... is this how you treat your customers and think they would ever love to purchase from you guys... it was a mistake to buy something from craftsvilla.com and i would never repeat this mistake ever kindly give me my money back... and please don't just copy paste lines like we will get back to you because we don't receive any reply from you on matter, take some actions... and please don't have behave like robot who is just programmed to repeat same things again and again... Order Id :[protected] Was this information helpful? | |||||
Apr 25, 2017 Complaint marked as Resolved Verified Support Mar 24, 2017 CraftsVilla.com Customer Care's response Hi Manoj, We understand your disappointment and apologize for the same. Shipment #[protected] We're coordinating with our team regarding your concern and we'll get back to you at the earliest. Regards, Craftsvilla Happiness Team | |||||
 2 Comments | |||||
Comments
this is 30 days passed and still I have not received the refund amount in my CC account. When contacted to craftsvilla customer care, they said it will be refunded soon. but soon never ended.
But I can see thousands of complains on internet against Craftvilla.com and 90% of them are related to refund. This shows that Craftsvilla is not returning the money back to customers and cheating them.
I also now feel that I am also one of the victim of this cheater company and as they are doing with other customers, I also will not get refund of my money.
Any way, this is a big fraud and cheating case. I am going to file a police case now without wasting time.
I request all affected customers to send their case details on my mail id [protected]@gmail.com
Will consolidate all cases and will put it on the FIR.
But I can see thousands of complains on internet against Craftvilla.com and 90% of them are related to refund. This shows that Craftsvilla is not returning the money back to customers and cheating them.
I also now feel that I am also one of the victim of this cheater company and as they are doing with other customers, I also will not get refund of my money.
Any way, this is a big fraud and cheating case. I am going to file a police case now without wasting time.
I request all affected customers to send their case details on my mail id [protected]@gmail.com
Will consolidate all cases and will put it on the FIR.
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Sincere apologies.
Shipment #103554251
As per our records, we have already initiated the refund for the order amount. Hence, request you to please check with your bank within 4-5 business days.
Regards,
Craftsvilla Happiness Team