[Resolved] CraftsVilla.com — jaipuria kota cotton saree

Annamma Qureshi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110052
Website:	Craftsvilla online

I ordered for a green jaipuria kota cotton sdaree costing rs. 678/-. My order id[protected] tracking details[protected]. But to my surprise i was delivered a very cheap small in width white and brown kota saree, costing less than rs. 300/-. I requested craftsvilla for return and refund. Someone came to my house at around 12 noon on day and gave me a ring. I told him that we all are working people and asked him to come after 6 p. M or on saturday. But although more 15 days have passed noone has come to collect the saree and i am not given my refund. I telephoned the customer care who informed me that we will take care. Sorry they also did not take care.

I am still waiting for my refund and for someone to come and collect the cheap saree they sent. They cheated me.

Everybody please stay away from craftsvilla.

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Sep 8, 2017

Complaint marked as Resolved

Verified Support

Aug 03, 2017

CraftsVilla.com Customer Care's response Hi Annamma,

We sincerely regret the inconvenience caused.

Shipment #[protected]

We're getting this checked with our logistics partner & will get back to you on priority. Please allow us some time.

Regards,
Craftsvilla Happiness Team

Verified Support

Aug 07, 2017

CraftsVilla.com Customer Care's response Hi Annamma,

We deeply regret the delay.

Shipment #[protected]

As per our records, we have initiated the refund against the order amount. Hence, request you to please check with your bank once for the same. Please connect with us for any further assistance.

Regards,
Craftsvilla Happiness Team