[Resolved] CraftsVilla.com — No refund-no return pickup

Jyothi Nagesan

from Delhi, Delhi

Address:	Mumbai City, Maharashtra
Website:	www.craftsvilla.com

Craftsvilla has been repeating the same line for 16 days now. Here is the latest:
I am unable to attach the photo of the invoice here as it is more heavier.
However i have sent the snapshots of the invoice, the cover and the saree to craftsvilla... No response till now.
They are fraudulent and want to evede refund on some pretext.
Dr. Jyothi

Response by e-mail (Kaajal kumari) (27/04/2017 03.34 pm)
Dear jyothi,

Shipment #[protected]

We apologize for the inconvenience caused to you.

We request you to kindly provide us snapshot/invoice of the product so that we can check and assist you further because as per our records your product is returned to the seller.

Happy to serve you!

Regards,

Kaajal

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May 30, 2017

Complaint marked as Resolved

Verified Support

Apr 28, 2017

CraftsVilla.com Customer Care's response Hi Jyothi,

We understand your disappointment and apologize for the same.

Shipment #[protected]

We tried reaching you on your registered number but couldn't get through. Be assured that we're working on your query and we'll get back to you at the earliest.

Regards,
Craftsvilla Happiness Team

Verified Support

Apr 28, 2017

CraftsVilla.com Customer Care's response Hi Jyothi,

We sincerely regret the inconvenience caused.

Shipment #[protected]

We tried reaching you on your registered number but couldn't get through. However, request you to please help us with your alternate contact number. We'll look into it for you.

Regards,
Craftsvilla Happiness Team