[Resolved]  CraftsVilla.com — Non Delivery of product ordered online

Address:Mumbai City, Maharashtra
Website:www.craftsvilla.com

I have ordered a product from craftsvilla.com on 25.02.2016 but till date I have not received my order, payment method was prepaid. I have call their customer care more than 10 times, but in vain. They are not giving me tracking details, nor they have sent me any email or message regarding shipment consignment details. My order No. was[protected]
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Apr 30, 2017
Complaint marked as Resolved 
Verified Support
Mar 27, 2017
CraftsVilla.com Customer Care's response
Hi Mamta,

We're sorry to hear your experience with us.

Shipment #[protected]

Please allow us some time to coordinate with our logistics partner regarding your concern and we'll get back to you at the earliest.

Regards,
Craftsvilla Happiness Team
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