[Resolved] CraftsVilla.com — Not processing returns | |||||
I have ordered two sarees from craftsvilla on 7 april...which was delivered to me on 10 april. The product i ordered was quite different from the description, moreover Have been trying for last 4 days to enter bank details to return product but site is not updating the same and iam unable to return 17april 2017 being the last date. Poor service and poor product quality. Kindly guide wat to do asap!! Was this information helpful? | |||||
May 17, 2017 Complaint marked as Resolved Verified Support Apr 16, 2017 CraftsVilla.com Customer Care's response Hi Nupur, We sincerely regret the inconvenience caused. Shipment #[protected] & Shipment #[protected] We have raised a reverse pickup request and your products will be picked up from the mentioned shipping address within 2-3 business days. Please note that your refund will be processed once the product is picked up. Regards, Craftsvilla Happiness Team | |||||
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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Sincere apologies.
Please share your order details with us to assist you accordingly.
Regards,
Craftsvilla Happiness Team