[Resolved]  CraftsVilla.com — not returning rejected materials against order no order id :[protected]

Website:www.craftsvilla.com

Dear craftvilla

I have ordered one saree to deliver on below mentioned address against order no order id :[protected], shipment 1 :[protected] items), refund processed - shipment 1 :[protected] items).

Person reached for collection but without collection he has returned because product was not as per given details from your side. I have also complained for the same.

Kindly get it collect the saree as it is not acceptable by me as product is different and even quality is also very poor.

All the details attached for ready reference so that return action to be initiated immediately.

Hope you will send the person for collection immediately.
+5 photos
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2017
Complaint marked as Resolved 
Dear M/S Craftvilla still problem not resolved. customer care ringed-up but still I did not find any solution. Regards Anil Kishor Tiwari Contact No 8222999097
Nov 21, 2017
Updated by Anilkt
Dear Anil,

Shipment #[protected]

We apologize for the inconvenience caused to you.

We have forwarded your complaint to our concerned team and are awaiting their reply. We request you to give us 2 business days to check and revert on your complaint.

Happy to serve you!

Regards,

Vivek Singh
Customer Experience Team
Nov 22, 2017
Updated by Anilkt
Still awaited for return of materials problem still not resolved
Complaint comments 

Comments

Craftsvilla golden polki necklace set with free kaan
Ear CUFF-mshre[protected]
seller sku-smcc37444
HSN:7117, WANNA RETURN THE PRODUCT AS IT IS NOT UP TO THE MARK AS SHOWN IN THE PICTURE, SO WANNA RETURN IT.
Regards
Nayanjyoti Buragohain
I am sebara khatun address gushkara muslimpara .i have bye a shree order no[protected] rs-1349 but ;i have send a massage this prise-3167 it is chitting..
so plese cancle my order as early as possible...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information