[Resolved] CraftsVilla.com — Order ID :[protected] Items) - Requesting for return | |||
Craftsvilla seems to be very non-flexible organization, As I was overseas and requesting the product after my return to India due to cheap material, they seems to be responding like robots. Never buy any product from craftsvilla. cheap material double pricing. better product available in retail shops. I want them to consider it as an exceptional case. Was this information helpful? | |||
Apr 2, 2017 Complaint marked as Resolved Verified Support Mar 01, 2017 CraftsVilla.com Customer Care's response Hi Amitesh, We're extremely sorry to hear your experience with us. Shipment #[protected] & Shipment #[protected] As per our records, we have refunded the amount hence we request you to check with your bank for the same. However, please allow us some time to get this checked with our concerned team. Shipment #[protected] As per our records, the order has been delivered to you in the mentioned shipping address. Kindly confirm the same. Regards, Craftsvilla Happiness Team Verified Support Mar 02, 2017 CraftsVilla.com Customer Care's response Hi Amitesh, We apologize for the inconvenience caused to you. Shipment #[protected] Unfortunately, as per the company's return policy we cannot return products after 7 days of delivery. Since it has been more than 7 days since the product was delivered to you, we will not be able to return the product. Please let us know if I can help you with anything else. Regards, Craftsvilla Happiness Team | |||
 3 Comments | |||
Comments
Dear Readers,
For info, craftsvilla charged me 1250 inr on 21st February, and initiated rufund of 1249 inr on 6th March 2017.
Indians, think about how they are cheating customers. In India we have craze for online shopping and this website are cheating and making money from us. Think that if they do the same to at least 1 lakh customer what they did to me then alongwith the bank interest they have more than a lac in a small span of time. The customer care of craftsvilla will provably explain in a response below that Re.1 is payu transaction charge or something like that, but we should not trust them at all. If you purchase from genuine websites like amazon india, ebay, flipkart, snapdeal then they dont do this. From here you can understand that something is suspicous. Dear Indians, the common man of India has to awake and fight with these sort of curropted companies. Lets awake.
For info, craftsvilla charged me 1250 inr on 21st February, and initiated rufund of 1249 inr on 6th March 2017.
Indians, think about how they are cheating customers. In India we have craze for online shopping and this website are cheating and making money from us. Think that if they do the same to at least 1 lakh customer what they did to me then alongwith the bank interest they have more than a lac in a small span of time. The customer care of craftsvilla will provably explain in a response below that Re.1 is payu transaction charge or something like that, but we should not trust them at all. If you purchase from genuine websites like amazon india, ebay, flipkart, snapdeal then they dont do this. From here you can understand that something is suspicous. Dear Indians, the common man of India has to awake and fight with these sort of curropted companies. Lets awake.
I have complained yesterday that i did not recieve my order and then today i have seen they have cancelled my order without any reason. It was urgent then.now i have to spend more mney on something
CraftsVilla.com Customer Care's response, Mar 9, 2017
Verified Support
Hi Nutan,
We're extremely sorry to hear this.
Please share your order details with us to assist you accordingly.
Regards,
Craftsvilla Happiness Team
We're extremely sorry to hear this.
Please share your order details with us to assist you accordingly.
Regards,
Craftsvilla Happiness Team
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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We understand the disappointment and apologize for the same.
Shipment #103541548
As mentioned earlier, we have processed the refund for the order amount which will be credited to your account within 4-5 business days.
Regards,
Craftsvilla Happiness Team