CraftsVilla.com — refund not refunded

Address:

380052

Hello craftvilla, i ordered the product "craftsvilla designer green color silk saree" worth rs 2072/- including delivery charges, order id :[protected] and as being not satisfied by the product, it was returned the very next day and according to your return policy i would be refunded within 15 days, money to be deposited to bank.
But it's not yet proceeded, despite crossing more than 15 days. Now what should i expect from your services!!
Hope so you would proceed it soon!
Regards