[Resolved]  CraftsVilla.com — Unable to return a product & seeking REFUND

Address:New Delhi, Delhi, 110008
Website:www.craftsvilla.com

Placed an Order #[protected] on 21st Mar'17 for Anarkali Suit. Received on 24th Mar'17, post delivery wanted to return the product as it seems to be different from what was shown on the website. It says self return & that I need to courier it to the seller (Surat location). Tried reaching customer care number mentioned in the website, but its in correct.
Please assist on this issue ASAP so that I can start with my refund policy.
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May 2, 2017
Complaint marked as Resolved 
Verified Support
Mar 25, 2017
CraftsVilla.com Customer Care's response
Hi Anupra,

We are sorry that the product was not able to meet your expectations.

Shipment #[protected]

We request you to please check your email inbox as our representatives have already replied to you on this.

Regards,
Craftsvilla Happiness Team
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