CrazeNDemand — return and refund issue

Address:

Mysore, Karnataka, 570003

I have purchased silk saree online using net banking in the craze n demand website for rs.1499/- on 21.01.2019 order id is:5c454a719f465 the product is damaged and the quality is very poor, so i just wanted to return and get refund, i have sent email to their support team but mail did not delivered saying invalid emailid so i sent the mail to their official email id but till today i have not recieved any reply from them, i have searched their website and i did not find any other option like customer care number to get it resolved but there is very less information on return, kindly do needful