[Resolved] HDFC Bank Bank Visa Signature Credit Card — Fraudulent Transaction

Stangi

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi,
I would like to bring to your notice that I received two SMSes yesterday, 5th Nov 2012, evening on my mobile phone:

1. “ Thank you for using your HDFC Bank Credit card ending 8200 for Rs 60000.00 in ETSAFE POS D at NETSAFE on[protected]:20:46:59”.

2. “Thank you for using your HDFC Bank Credit Card ending 8200 for Rs 16955.86 in LONDON at ENTROPAY on[protected]: 20:49:51”.

I saw these messages after I reached my home at Sainikpuri as usual from my office at Karkhana, Secunderabad. I also got a call from HDFC bank executive for confirmation which I declined and complained this is a fraudulent transaction. He advised me to call up customer care immediately and block my card which I did promptly. The customer care executive fortunately told me that the Rs. 60,000.00 transaction did not go through but the Rs 16955.86 transaction did go through. This is the first time that I have noticed an illegal transaction on my CC.

I request you to kindly reverse this transaction and credit my account accordingly for the same amount of Rs. 16955.86.

I still have my credit card with me and I don't know how my card details are used by some unknown person. I have never shared my card details to anyone. My wife though has an add-on card she rarely uses the card and she too never disclosed any information about the CC to anyone.
I confirm that these transactions are fraudulent and I am in no way involved in any of these transactions.

Request to all the authorities of hdfc bank to investigate the issue and reverse the transaction.

I cannot be held responsible for this fraud as I have been using the card for more than 5 years and never have I faced any issue till yesterday.

My Visa Signature Credit Card details are as follows:
Name: T Srinivas
Visa Signature Card No: [protected]

Srinivas T
[protected]@yahoo.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

neelima

hdfc credit visa cards — declining of card

i was on us visit for nearly one month. whenever i tried to make payments through visacredit cards .it declined nearly all the times. it was of no use for mein usa. morever whenever it made my payments for shopping they use to cross check with my husband in india .this was very disgusting experience for me.for future i would never rely on hdfc visa card .for my future ex india visits

Arun kumar upadhyay

from Delhi, Delhi

HDFC Bank — fraud use of credit card by unknown person

4 transactions amounting to Rs 40, 000 were done by some unknown person without my knowledge on[protected]between 12.30 am to 12.40 am). I had lodged complaint regarding this on the same day ie. 16-12-08 at 06.30 am at the customer care center. And also faxed a written complaint (through dispute form) to the credit card division of HDFC Bank (Chennai/Delhi) . I had also requested the HDFC Bank to stop the payment of these transactions and asked about product details of these transactions. But bank did not given me any satisfactory information about the transactions and the merchant with whom the transaction were made till today ie. 25-05-09 even after repeated reminders from my side . Kindly look into the issue as it has made my life miserable.

bhbk

from Chandigarh, Chandigarh

fraud happens when you mention credit card number like this one, this credit card number is visible to public, fraud can happen anytime, anyone can copy this number and use it, you should not mention cc no. here but mail to HDFC bank

kalpesh randeri

from Surat, Gujarat

stangi, this is happen with me of rs 18810.91 of entropay.com londan 29/9
please do a complain at delhi cyber crine cell and mumbai cyber crime cell by REGESTER AD AT POST as i had done it, if many complain will go they will handle seriously. The address are below.
Delhi
CBI Cyber Crime Cell:
Superintendent of Police,
Cyber Crime Investigation Cell
Central Bureau of Investigation,
5th Floor, Block No.3,
CGO Complex,
Lodhi Road,
New Delhi – 3

Mumbai
Address:
Cyber Crime Investigation Cell
Office of Commissioner of
Police office, Annex -3 Building,
1st floor, Near Crawford Market,
Mumbai-01.
Contact Details:
+[protected]
+[protected]
Web site: http://www.cybercellmumbai.com
E-mail id: [protected]@cybercellmumbai.com
i[censored] want u can call me [protected]

Hiren Goradiya

from Mumbai, Maharashtra

I also a victim of credit card fraud. I had credit card from HDFC Bank and someone misuse the card, bank did not help me to solve the problem, I also lodged complain with police.

Yesterday I got a letter from credit card dept that they will debited my account with the HDFC Bank without my permission. So please withdraw or transfer the balance lying with any of your account with HDFC Bank.

do not trust anyone in bank also.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear T Srinivas,

We would also like to caution you against posting sensitive information such as your
Account no. /card no. on a public forum such as this, as it may lead to your account
being compromised.
We have noted your complaint details and we will response to you on your email address.

Regards, HDFC Bank customer assistance.