[Resolved]  Indusind Bank Credit Card — False commitment, Delayed and Poor in services

Address:

Jaipur, Rajasthan

1)- Indusind Executive took the documents for Add On Card and didn't provided it. Apart form this, also denying for document as well as Application receiving. Have the sent mail copy as proof of document submission.

2)- Provided the plan without asking me and false billed by the bank. Executive told the Registration amount of Rs. 500/- will be returned if the the first 3 Credit card bill will be more than Rs. 5000/- later when received the card it was denied by customer care executive.

3)- The Credit card plan provided to me was not confirmed with me and provided by the Indusind bank by their own. In Plan and Add On Card regards I Meet personally as well as mailed to Credit Card Manager Mr. Swapnil Vashistha on dated 7th Sept'12, 19th Sept'12 and 27th Nov'12 but got no proper response and false commitments as always. The sent mail copies are with me.

4)- Plan changed in the month of Dec'12-Jan'13, but at that time no one confirmed regarding the rule of CC points redemption. And when I applied for point redemption only half of the points has been redemped.

5)- The customer care department is extremely poor that person cannot even talk to CC Executive after trying for even a complete day. Still facing the same problem.

Please do the needful for resolution of these issue as not only I there must be several persons which are false committed and ditched by these type of poor quality and non ethical bank. By these activities, the consumers are harassed mentally, physically and monitory. Some of my official colleague are also faced such type of problem with the same bank.