[Resolved]  Credit Information Bureau India [CIBIL] — discrepancy in cibil reports

Address:Pune, Maharashtra, 412101
Website:www.cibil.com

I raised a dispute on 1/11/2018 with dispute id: cds[protected] and on 14th november 2018, i got various notification about removal of disputed accounts @ 12:00 noon. After that, my login was disabled, for which i mailed you separately.

In meantime, i received a complementary cibil report with control number 2, 685, 489, 327 dated 14/11/2018. As expected, most of the accounts were removed and personal information section was also corrected. Refer to attached report for your reference.

On 20/11/2018, i got another complementary report with control number 2, 692, 225, 166 as my login issue was still not resolved. Report was correct and only issue is that my name was wrong this time. You appended 'sanj' to my name. Refer to attached report for your reference.

On 23/11/2018 (Today), i was able to login and hence, refreshed (Control number 2, 699, 915, 561) my score to see the latest update. But surprised to see that personal information and account information is not updated. Refer to attached report.

Could you please help me with this?
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Feb 16, 2019
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,

If you find any inaccuracy of data reflecting in your TransUnion CIBIL report, please fill and submit a dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution. We shall take up the dispute(s) with the relevant credit insitution(s) depending on the type of dispute(s).
Complaint comments 

Comments

I think, As usual, you didn't read the complete problem. I raised dispute and it was solved. Current issue is totally with Cibil systems and not with any credit institutions. Let me rephrase the issue:-
1. Login with my paid user subscription. Report shows of some other person. Even PAN is different
2. Create a new user and generate free report. It shows right cibil report.

Can you please get this fixed ASAP or return my paid subscription amount?

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