[Resolved]  Credit Information Bureau India [CIBIL] — Dispute in recieved credit report

Address:Mumbai City, Maharashtra, 400013
Website:www.cibil.com

The cibil report showing 2 active loans from manappuram, which are not belongs to me. The manappuram team confirmed that those loans are not mine, while providing the details to the cibil, mismatch has happened in the cibil. They mistakey updated the details to my profile since name were similar.
I am not a manappuram customer, they doesn't have my pan details.
Its a wrong update done by cibil team which impacted my cibil score and made my bank loans rejected. From last 3 months i am facing the financial crisis because of this.
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Feb 28, 2017
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Credit Information Bureau India [CIBIL] Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Regards,
Team CIBIL
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