[Resolved] Credit Information Bureau India [CIBIL] — Made payment online but no confirmation

Rosh6666

from Mumbai, Maharashtra

Website:

Cibil.com

I requested for cibil score paid 550 using my credit card they deducted the money and after that I got error stating technical error.my name is nazeem contact number [protected].there is serious cover here or its a scam...I have seen similar complaints for the same.if not resolved within 48 hours I hAve to escalate this to my lawyer...it's not matter of money but professionalism.

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Dec 10, 2016

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Credit Information Bureau India [CIBIL] Customer Care's response Dear Nazeem,

If you fail the authentication, you need to upload scanned copy of your identity and address proof on CIBIL’s website https://www.cibil.com/submitpersonaldocs/consumerkycUpload.action (subject to the documents being as per our KYC norms) to receive printed report via express delivery in 7 business days.

Regards,
Team TransUnion CIBIL

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Comments

gunamj

I have made the Payment and got the technical error. "REGRET THE INCONVENIENCE, YOU HAVE REACHED A PAGE THAT DOES NOT EXIST OR HAS BEEN MOVED" Please let me know what to do next ?

parimivenkatarao

from Hyderabad, Telangana

Hi Sir my name is parimi venkata rao for applying cibil i paid 2 times through online of Rs 1200/- each time on 16/12/16 & 17/12/16 but after the payment the site as erron / declined. No authentication process completed. can u please resolve with regard to CIBIL website. my mail id parimivenkatarao.[protected]@gmail.com and ph no [protected]. please resolve it.