[Resolved] Credit Information Bureau India [CIBIL] — regarding cibil dispute id: cds[protected] about hdfc home loan showing in my cibil record

sanjeevmgr1

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.hdfc.com/grievance-redressal

I have submitted a dispute id: cds[protected] about hdfc home loan showing in my cibil record dated on 22nd nov 2018. They are keep saying we are working on it and will respond you but i am not getting any solution on this.

When i contacted hdfc ltd regarding hl account[protected] they said this loan doesn't belongs to me and i don't have any loan with hdfc ltd as per their record.

Cibil has done mistake in entering data into their system and that loan is coming to my cibil report. I have verified with hdfc ltd customer name and date of birth of the home loan owner matches with me because of that cibil has updated in my record but they should check all the details like his pan number and father's name while entering data into the system.

This is a mistake done by cibil they have to correct it. Hdfc ltd is not sharing any details with me because i am not their customer.

I have requested cibil customer care regarding this many time but no one is ready to resolve it. They are saying they are waiting for hdfc ltd reply on my dispute. And hdfc ltd is saying they didn't received any request from cibil regarding my dispute.

Please help me here to get my issue reslove.

Thanks
Sanjeev kumar
Mobile : [protected]

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Dec 15, 2018

Complaint marked as Resolved

My dispute has been resolved now. Cibil has contacted me and worked on rectifying my financial dispute. Thanks Sanjeev

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by sanjeevmgr1 Even though I have submitted dispute for many things are incorrect. I am specifically escalating this for dispute submitted for HDFC HL Account Number :[protected] of amount 63 Lakh which is not mine confirmed by HDFC LTD.

Cibil Control Number : [protected]
My email : [protected]@gmail.com
My PAN Number : ASXPK1915B

Verified Support

Nov 29, 2018

Credit Information Bureau India [CIBIL] Customer Care's response Hi sanjeevmgr1,

We request you to write to [protected]@cibil.com with your complete dispute details & also confirm your Dispute ID to enable us to expedite further.

Dec 02, 2018

Updated by sanjeevmgr1 Thanks for your suggestion but Cibil don't reply on email. As they say we reply each email in 2 working days but that's not true. I have many un-answered email by Cibil even though HDFC LTD has confirmed that dispute is correct (I mean that HL doesn't belongs to me).

Here is the dispute id for your reference. I have put the case in grievance department as well because customer service is not doing satisfactory action.

DISPUTE ID: CDS[protected]
Grievance ID: GR[protected]
My registered email Id to reach out to me: [protected]@gmail.com