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Credit Information Bureau India [CIBIL] — Repeatedly asking "Lazypay" to close my account and remove credit showing on my PAN

Respected sir/ma'am,
I Malay Moradiya used lazy pay application services, long before it must be an year ago, ihave filled my PAN details in their websites to just verify i am only stating some digits of my pan C**PM****L( My PAN). Repeatedly asking through mail and calling there customer ID there is no response form there end to close my account and they have shown 20, 000 credit in my PAN which i have not even use, where to complaint against them. Please help me on this situation
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