[Resolved]  Credit Sudhaar — credit sudhaar is misleading people and blackmailing...

Address:530013
Website:www.creditsudhaar.com

August 10th 2018 to september 19th 2018

I am a low income citizen and my monthly take home salary is 24000 and i don't have any savings and also i don't have any other businesses. I completely depend on my job to spend my livelihood.

As my credit score is very low, i searched in google, i trusted and considered credit sudhaar so that it would help me in building my credit score.

Before signing up with credit sudhaar, i spoke to their sales person whatever the essential documents are required in building my credit score. Their sales person said we cannot give you information. They said "you need to signup with us and u will be allocated a counsellor from our end and they will help and guide you in building your credit score and they will tell you whatever documents are required.

I have asked salesperson before sign up process as my hometown is different from my temporary address (I. E. Workplace) and i've said that i am temporarily residing in a rented flat (I don't have any rent agreement) and my company doesn't give any payslips and my salary i will receive in cash, that will be deposited by self in my bank account. Their salesperson said there would be no problem and that all will be guided by our counsellor upon registration. I said ok. And proceeded further for signing up with credit sudhaar. During signing up, i have paid an amount of inr 8, 000 initially. Just after one or two days, again i received a call from credit sudhaar sales saying that"if you need to build your score you need to upgrade your credit sudhaar package which will be of some more benefits. Credit sudhaar sales person said that if you will not upgrade the package and you will not follow us, your credit score can't be build.[note: this is a blackmailing and also harassment]. I was forced to upgrade the credit sudhaar package with an amount inr 8, 000. With this i spent inr 16, 000 on credit sudhaar which is more than half of my monthly salary. And the service which i took was online service.

After that i haven't received any call or update from credit sudhaar. So i called up & later they have arranged a call back from my counsellor. Now my counsellor suggested me to make a fixed deposit of rs.25, 000 in development credit bank (Dcb) and not any other bank. I have replied them saying that "already i spent more than half of my monthly salary on credit sudhaar i can't make fd". They have given another choice, to take a gold loan. I don't have any gold with me to take gold loan. I am a low income citizen and i don't have any gold. After few days i. E. During september 1st week i called up credit sudhaar and asked for an alternative to build my credit score.

They insisted for fd. Now the main problem is with my temporary address, with that i can't make fd because i can't get address proof. So i have asked for change that, i will make fd in my hometown where i have permanent address for which i have suitable and required address proof. Now again credit sudhaar people saying that you are working in one place and you want to make fd in another place. Banks will reject your fd proposal.

Now my amount of inr 16, 000 is with credit sudhaar and they are not helping me in the right manner. They are talking very rudely and blackmailing me. I am in a helpless situation. I requested to please refund my money. The amount inr 16, 000 is very important to me, i have begged and requested many times for that money to refund. They are speaking very rudely on phone. My family and i will suffer the huge loss if credit sudhaar will not give. I am in financial probems and my family is also in problems. I request credit sudhaar to refund my money. I will write a note and suicide and credit sudhaar is responsible. I have no other choice.
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Nov 12, 2018
Complaint marked as Resolved 
Credit Sudhaar Services customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Credit Sudhaar Services Customer Care's response
Dear Customer,

Greetings from Credit Sudhaar Services.

Thank you for giving us a opportunity to address your concerns.
At the outset we regret the inconvenience caused to you in this regards.
We wish to confirm you that the query/complaint raised by you has been addressed and resolved to your satisfaction.
Thank you for giving us a opportunity to address your concerns.
If you have any other concern you can reach me by responding directly to this email.
Should you require any further assistanc, e kindly contact +[protected]<> and email [protected]@creditsudhaar.com
We value your relationship with us, Thank you for being our Patronage.

Thanks
Team - Customer Delight
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    Credit Sudhaar Services Phone
    +91 22 6179 7000
    Credit Sudhaar Services Address
    901, Ruby Crescent Business Boulevard, Ashok Chakravati Road, Kandivali East, Mumbai, Maharashtra, India - 400101
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