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CreditMantri — service charges taken for improving credit score

Have paid rs.750+s tax towards credit improvement services by creditmantri.in the initial talk, it was discussed that, they have got negotiation arrangements with credit card banks and are able to get resolved the old pending disputes. Accordingly i agreed to resolve my long pending issue with icici credit card, wherein rs.23k is demanding for an actual outstanding of rs.2k. The dispute was going on since the year 2005 - and no action taken by icici bank to recover the money from me. The creditmantri's "advise" was to pay the amount of of rs.23k to icici bank, which "would improve my credit score". This was a bare cheating and i have made several attempts to get the refund of rs.750+stax, as there was no service provided by them. More than 40 complaints are raised, but there is a no serious revert from them - a standard reply of "trying to get in touch with youm but could not...". They never give their contact no. Or escalation mail ids.
If somebody, suggest a better was, pls share.
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Complaint Status


[May 09, 2019] CreditMantri customer support has been notified about the posted complaint.
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    CreditMantri
    Customer Care Service
    Customer satisfaction rating
    2%
    Complaints
    533
    Pending
    0
    Resolved
    11
    CreditMantri Phone
    +91 44 4224 0800
    +91 44 4224 0805
    CreditMantri Address
    4th Floor Sudhama, 36 Vijayaraghava Road, T Nagar, Chennai, Tamil Nadu, India - 600017
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