Crizal — coating is gone and it is irritating to wear specs as it gives me headaches

Address:560037

I have purchased the crizal lens from vasan eye care in marathahalli, bangalore branch. Coating that was applied on the lens is fading away it seems and that gives a kind of layer on the lens and it is very annoying to see through the lens and also gives me headaches evert now and then. I have already raised a complaint regarding this one. But now it has become very severe that i couldn't even wear this specs anymore

I am paying more to get good quality and also to get satisfied customer service. But the response provided by vasan eye care is not at all acceptable as they are saying they can't do anything for the coating gets faded away
Was this information helpful?
No (0)
Yes (0)
Crizal customer support has been notified about the posted complaint.
Complaint comments 

Comments

Purchased spectacles from Lawrence & Mayo (Vasco, Goa). Received severe scratches and coating has peeled off from the lenses. Utterly disappointed with the poor quality of the lenses as my 3 year old cheaper GKB lenses still have very less scratches. Kindly consider a replacement for my lenses. I am a professor of engineering by profession.
I have brought Crizal prevencia lens with vision and scratch resistant guarantee. After 9 months only i am facing blurred vision issue as well as it is not scratch resistant as well.

This is totally breach of trust and quality by Crizal. Local lens from normal shops have better quality rather than wasting money on crizal lens.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Crizal
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    169
    Pending
    24
    Resolved
    86
    Crizal Phone
    +91 80 4092 1801
    +91 80 4092 1800
    Crizal Address
    #71/1,Brigade Plaza, 6th Floor,S.C Road, Anand Rao Circle, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all Crizal contact information