[Resolved] Crizal — complaint about scratches on crizal prevencia | |||
Hi, My name is renju vinod, i have purchased one crizal prevencia lens last year (17-dec-2016) from city city eye foundation calicut. Within 8 months o[censored]sing i am seeing scratch marks on the lens, i have complaint the same to city eye foundation and they replied they cannot able to do anything. I am using crizal lenses since 2012. I am not facing such issues yet. I am totally disappointed with the new crizal prevencia lens. I am not expecting this for an expensive product. Was this information helpful? | |||
Nov 29, 2017 Complaint marked as Resolved Crizal customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 Crizal Customer Care's response Dear Sir, Thank you for reaching out to Essilor. We request you to share the authenticity card of the product and invoice copy of your optician with your contact no. at [protected]@essilorindia.com to assist you further. Best regards, Team Essilor | |||
2 Comments | |||
Comments
Mine is also so easily scratch! And done complaining this to my opticia. But nothing to do!! Im so worried if this is fake but when i read this coment i was clearly enlightend that it might be ### advertisment
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I will suggest you to go to consumer court as I am also preparing the same with them .