[Resolved] Crizal — lens getting spoiled from inside the glass

yemkalyan

Address:

Hyderabad, Andhra Pradesh, 5000080

I bought the crizal lens (For eye sight) assuming to be the best and paid a very high price of close to inr 10, 000. This is the first time i bought this and felt pretty bad for my decision.

These lens are having strains from inside the glass (Neither front or back of glass, strains started inbetween). My eyes started paining and my actual vision is also blurred due to strains on the lens.

Appreciate a quick reply on what best can be done.

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Nov 17, 2018

Complaint marked as Resolved

Crizal customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Crizal Customer Care's response Dear Sir,

Thanks for reaching out to Essilor.

Kindly check with your optician regarding the issue and revert.

We also request you to share the authenticity card of the product and invoice copy of your optician for our reference and verification at [protected]@essilorindia.com to assist you further.

Best regards,
Team Essilor