[Resolved]  Crizal — too many scratches on my crizal prevencia glasses.

Address:492001

I bought my crizal prevencia glasses around 2 mnths back.in such a short period, i can notice so many scratches on my glasses. I have been using only the cleaning cloth provided to me. This is first tym, i am using dese glasses and the no. Of scratches are more than the ordinary glasses dat i used previously.
I am really disappointed with these scratches in so called scratch resistant glasses despite giving extra care.
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Nov 18, 2018
Complaint marked as Resolved 
Crizal customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Crizal Customer Care's response
Dear Sir,

Thanks for reaching out to Essilor.

Kindly check with your optician regarding the issue and revert.

We also request you to share the authenticity card of the product and invoice copy of your optician at [protected]@essilorindia.com for our reference and verification.

Best regards,
Team Essilor
Complaint comments 

Comments

Sir.
Last I purchased a pair of crizall lense by paying 2500 & it causing severe headache.
The shopkeeper said they can't do anything & I think it is mainly due mistakes optician.Is there any option to replace ?

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