| Address: | Chennai, Tamil Nadu |
Crocs Phoenix Mall (customer Service the worst ever)
customer Service the worst ever...No respect. Absolute rudeness. Store Is mess. Was tryibng to buy shoes for my daughter and ask for 60% discount prodcut wwhich was placed in mirror(shoes upto 60% off) . the store CSA as told no 60% stock and speak very rude in fornt of my wife and daughter.and no respect to the customers and most disappointing service ever faced in any retail stores.
i am regular customer for buying bying crocs for my daguhter, after this incident i will never buy anything fronm this compnay again for giving worst cutomer service. also i refer my fiends also don't go Phoneix mall crocs showroom. Hate it.
Can't even rate it as a store and the store manager is absolute rudenss and no respect.Never again will i purchase from crocs @ Phoenix mall.
I already writen my complaing at Phoneix mall customer complaint book(Incident happen on yesterday 25.12.14, Time by around 6 to 6.30 PM you may check your CCTV camera if you have installed in this store, see how they argue with the customer very cheaply).
customers are not an annoyance, we are the onces who play her salary. Ok
Krishnakumar
Mob:[protected] Was this information helpful? | 
I recently purchased your product through a local retailer(Metro brands ltd -fun republic mall lucknow) and I was very upset to find that it did not work as expect. (poor sole pasting) I have been a very loyal customer of your company for a number of years and this is certainly not the quality that I have come to expect from you.
Quality of product : pasting is very poor, whole sole come out from the base, had a word with store manager they told me that your product is not covered in replacement warranty months .
As I stated previously, I have come to expect much more from your products and, therefore, this has been very upsetting for me.
I do not believe that I am asking for much in return for my time and effort, as all I want to have this product replaced with one that works properly.
Details of my Return
Name :- Vipin Singh
Repair Card no:60353
Requesting for : Replacement of product.
Product Return to your store :- Date 18/3/2018 ( already one week passed)
I do not feel that I am being unreasonable with my request.
Sincerely,
Vipin singh bhadoria
+91-[protected]
Lucknow