Crocs India — return

Address:Dakshina Kannada, Karnataka, 575018
Website:Shopecrocs.in

Respected sir,
I am a valuable crocs customer. I am sending this email regarding my crocs clog which i had bought through the authorised crocs website. It was a big size and i needed it to be replaced. But one of customer service of yours told that it would be refunded and it will be taken back. The return request have been approved and they told on last saturday (18/8/18) they will try to recollect the product back. But still now no one called us or took back the product. We are waiting to to give it back like three.. Four days and no one came. And when we contacted the courier service they were fooling us telling that they come on sunday or on monday but still no one came. We are been fooled and the service the crocs team provided was really very bad!!!
I am really sorry to say that the service very bad!!!
I hope the return will be collected as soon as possible and hope the need full be done.
Was this information helpful?
No (0)
Yes (0)
Crocs India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,
I bought crocs sandals from amazon.com on 10 june 2018,
but its brand sticker at the back side is almost gone.
I need to replace it, as it is within 3 months of warranty.
Please tell me the procedure
Hello,
I bought crocs sandals from amazon.com on 10 june 2018,
but its brand sticker at the back side is almost gone.
I need to replace it, as it is within 3 months of warranty.
Please tell me the procedure
I had given for return request and its approved the didn't came to pick my coriour pls send coriour person to pic my coriour
I bought a shoes from myntra mrp 6500/- it's been around 30 days and the sole has started getting out.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Crocs India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    483
    Pending
    0
    Resolved
    10
    Crocs India Phone
    +91 12 4465 2000
    +91 22 4017 4645
    Crocs India Address
    Shop No 1&2, Lumbini Amrutha Chambers, Nagarjuna Road, Rd No-3, Banjara Hills, Khairatabad, Andhra Pradesh, India - 500082
    View all Crocs India contact information