[Resolved] Croma — ac defective | |||
I bought two ac’s from #tata #croma ambience gurugram On 6th may 2018 purchase made First complaint : 7th may 2018, 10th may as display was missing when installation team came we reported the matter to customer care. Inspite there being an issue and installation not complete the guys wanted us to sign the installation sheet. I believe you guys have got lousy third party installation guys. 13th may again complaint 21st may water complaint 23 may water complaint and close 2nd june water complaint 4th june water complaint 6th june abdul rahim customer care executive again says he will arrange a visit. I mean are you guys siting in head office have made #tata a government run enterprises because i am sure tata is paying money to these third party for visit’s and yet the problem is not being solved. Ravi floor supervisor has promised a resolution today itself. Its bloody one month and 8 time’s i have already called. I am not sure if i want this product i request you to remove this and refund my money or else i will have to use consumer court. I am compelled with your appalling services hence i have no choice to to post it on social media. Girish sachdev Drishti lifestyle [protected] Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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