[Resolved]  Croma — Air cooler running with noise

Address:Satyam 64, Opposite Gujarat High court, Near Red carpet cinema, SG Highway, Ahmedabad, 380060

To whom so ever concerned

I have purchased new air cooler on dated 05.04.2021 from Ahmedabad opposite Sola high court, SG highway.
I have started at my house and i found that it is running with noise and difficult to sleep at night.
Then my spouse has complaint for the same, but they told that they will send technician for checking. But he told that no solution for noise and salesman has to explain during purchase/
Then my spouse approach to show room for replacing with AC and difference money will be settled but showroom.
On third visit at your show room person refuse to take bac or any replacement. My spouse argued with them that your salesman has not explained regarding noise issue, and they straight away refused.
So I need a solution at the earliest.
I m ready to purchase new AC form same place and difference money will be settled.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2021
Complaint marked as Resolved 
Complaint resolved now and working OK
Croma customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by Pradip C Prajapati
Nobody has visited and attended complaint
Apr 09, 2021
Updated by Pradip C Prajapati
today phone call received for technician visit, nobody has attended till now
Apr 10, 2021
Updated by Pradip C Prajapati
Still open and not resolved...
Apr 19, 2021
Updated by Pradip C Prajapati
Complaint is resolved now
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3205
    Pending
    457
    Resolved
    2223
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information