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[Resolved]  Croma — Air cooler running with noise

To whom so ever concerned

I have purchased new air cooler on dated 05.04.2021 from Ahmedabad opposite Sola high court, SG highway.
I have started at my house and i found that it is running with noise and difficult to sleep at night.
Then my spouse has complaint for the same, but they told that they will send technician for checking. But he told that no solution for noise and salesman has to explain during purchase/
Then my spouse approach to show room for replacing with AC and difference money will be settled but showroom.
On third visit at your show room person refuse to take bac or any replacement. My spouse argued with them that your salesman has not explained regarding noise issue, and they straight away refused.
So I need a solution at the earliest.
I m ready to purchase new AC form same place and difference money will be settled.
Air cooler running with noise
Air cooler running with noise
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Apr 19, 2021
Complaint marked as Resolved 
Complaint resolved now and working OK
Apr 08, 2021

Complaint Status

Croma customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by Pradip C Prajapati
Nobody has visited and attended complaint
Apr 09, 2021
Updated by Pradip C Prajapati
today phone call received for technician visit, nobody has attended till now
Apr 10, 2021
Updated by Pradip C Prajapati
Still open and not resolved...
Apr 19, 2021
Updated by Pradip C Prajapati
Complaint is resolved now
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    Croma Phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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