ADVERTISEMENT

[Resolved]  Croma — Apple macbook pro mwp42 10gi5

Hello,
I have ordered for the Apple MacBook Pro MWP42 10GI5 on 7th of October, It's been one week i am trying to contact Croma custmer care team regarding my two complaints, First complaint is In their website they give in the Product name it mentioned 8GB RAM, But in the detailed description its 16GB, i will attach the screen shot, They are already changed.
Second concern is They promise me they will deliver the ordered product on 14th October, until now it's dispatched not even single information about the delivery yet.
I've been calling every day their customer service agent will say our concern team will update you within 24 hours, It's been one week, still waiting.
Please help me to find me a solution. Your help will highly appreciate.

Thank you
Maharoof Eramvelli
[protected]
Apple macbook pro mwp42 10gi5
Apple macbook pro mwp42 10gi5
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2020
Complaint marked as Resolved 
Hello, . Thank you Cromã i received the product. Thank you for assisting cunsumercomplaints.in
Oct 13, 2020

Complaint Status

Croma customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2020
Croma Customer Care's response
As per the update received from concerned teams, the product has been delivered on 18/10/2020.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Croma
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    87%
    Complaints
    2077
    Pending
    39
    Resolved
    1748
    Croma Phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View Full Information
    ADVERTISEMENT