[Resolved] Croma — bajaj iron || extended warranty issue | |
A AshishSingh4145 on Mar 21, 2020 | |
Bought an iron from croma with extended warranty service, which needed to be replaced due to some issues. Then received new same product, but when that product also got issues then at the time of fixing, i was charged with service charge and that service charge is not being reimbursed by croma saying extended warranty is expired at the time of product replacement. This was not informed during first purchase and during replacement also. This seems to be the money earning business in such a way... By selling defected item and expiring extended warranty at the time of replacement. This needs to be heared as not enough information is provided at the time of purchase. And now service charge is not getting reimbursed.
| |
Complaint marked as Resolved May 17, 2020 Complaint Status[Mar 21, 2020] Croma customer support has been notified about the posted complaint. Verified Support Croma Customer Care's response Apr 15, 2020 Greetings From Croma, I request you to kindly share you registered contact number and invoice details so that I can assist you further. Or you can reach out to our customer care team on[protected] or write an email at [protected]@croma.com.
| |
ShareTweet | |
Related Complaints
[Resolved] Croma - croma return/exchange policy
[Resolved] Croma - No Timely Delivery of Appliances
[Resolved] Croma - Apple macbook pro mwp42 10gi5
[Resolved] Croma - HP 15s-dr0001tu/ Ordered online for store pickup and next day the store says out of stock
[Resolved] Croma - Laptop Sales
[Resolved] Croma - smart tv not working
Comments
Customer satisfaction rating
68%
Complaints
1708
Pending
498
Resolved
993
+91 72 0766 6000 [Helpline]
+91 22 6761 3600 [Support Office]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
Where is he missing,
If you guys find your own service executive plz let me know,
Thanks and regards
Rahul