[Resolved] Croma — bought new soundbar remote missing

rishabh0001

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201001

Hi bought a phillips sound bar from croma store rdc ghaziabad. When reached home and open the system found no remote was there not any cable was provided. Same day that on 1st jan 2019 a lodged a complaint of it. I was given assurance next day engineer will come. I waited no body came i even visited store twice nothing fruitful. I didnot even got call from service engineer. Meanwhile i got call from croma customer care i told them the problem. Today morning i got message that my problem has been resolved. That is really pathetic. Very bad service. By croma

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Aug 6, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Jan 11, 2019

Updated by rishabh0001 got the call from croma but have to wait and have to visit croma store . wait and watch situation lets see whats happen next

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday