[Resolved] Croma — Cashback not received 2022

Saurabh Kumar

May 12, 2022

Address:

Croma store sarjapur road

I purchased a refrigerator from Croma store on Sarjapur Road, bangalore and I was promised by sales agent that I will get 5000 cash back and 2439 as EMI interest cash back after 90 days.
It's been 4 months now and there is no update. has called the sales agent multiple times and each time he says I will get back to you sir.
I had such a good offers available on Flipkart and still I went with Croma store trusting Tata brand.
I took a photo too which clearly shows the offer details.
Be careful with these cashback offers. If it's not immediate, you would struggle like me.

Hope it would be resolved.
Thanks
Saurabh

+1 photos

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Jun 21, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

May 19, 2022

Croma Customer Care's response Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.